UK, EUROPE & WORLDWIDE DELIVERY
Our delivery charges are simple.
UK Flat Rate: £5.50 per order up to 2kg.
UK Tracked: £7.50 per order up to 2kg.
Europe Flat Rate: £14.95 per order up to 2kg.
Europe Signed & Tracked: £24.95 per order up to 2kg.
International Flat Rate: £19.95 per order up to 2kg.
International Signed & Tracked: £29.95 per order up to 2kg.
If you have ordered items over 2kg combined weight we will contact you with a quote for international shipping based on using a reputable courier like fedex or UPS.
After you enter your personal details the shipping for your country will appear.
We deliver to any country in the world, anywhere with a valid address, typical delivery times are between 3 and 7 days. We will use the most appropriate carrier for your order, anything lost in transit will be replaced in a timely manner, all orders are sent using recognised postal carriers and couriers. On heavy and bulky items the charges can be quite high so please enquire via e-mail or telephone us for an exact cost to avoid mis-understandings.
Delivery times are based on current workloads, we try to dispatch in stock orders within 1-3 days of receipt, if your order is urgent please add a note in the order comments box.
Any questions about postage or delivery please send us an e-mail. All items on the site can be returned under the consumer contracts regulations within 30 days. Please contact us prior to returning so we can discuss your requirements. If the item has been specially ordered (not specially made) we reserve the right to charge a nominal re-stocking fee.
We expect any goods returned to be in new condition complete with original packaging otherwise we reserve the right to refuse a refund.
IMPORT DUTY / TAXES ON YOUR PURCHASE
Please note if you order goods from Vinyl Value and live outside the EU you may have to pay import duty/taxes on your purchase.
We have no control over this charge and we do not pre-pay the charges for you.
We do not declare a lower value to avoid customs charges so PLEASE DO NOT ASK US TO DO THIS.
We get asked hundreds of times every week for tracking numbers, these are usually a waste of time as they only tell you that the goods are progressing through the carriers system.
Usually for items sent overseas the country you live in will determine how quickly your goods arrive, as an example the Spanish postal service is very very slow, the Russian customs clearance can take weeks as well as Brazil.
